Refund policy
Return & Refund Policy
At Esha Amin, we pride ourselves on exceptional craftsmanship and client satisfaction. We want you to absolutely love every piece you add to your wardrobe. However, we understand that sometimes a garment may not be the perfect fit.
Our 48-Hour Return Window We accept return requests strictly within 48 hours of your order being delivered. If you need to make a return, simply let us know within this timeframe, and our team will guide you through the process.
Eligibility for Returns To ensure fairness and maintain the pristine quality of our collections, returned items must meet the following criteria:
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The garment must be unworn, unwashed, and completely free of any signs of wear, fragrance, or makeup.
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All original designer tags, care labels, and hygienic liners must be fully attached and intact.
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The piece must be returned in its original bespoke packaging.
Please note: Custom-sized, altered, or bespoke orders are crafted specifically for you and are strictly non-returnable.
How to Initiate a Return
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Contact Us: Email our styling boutique at eshaamiinlabel@gmail.com or send us a message via WhatsApp at +91 70459 59921 within 48 hours of receiving your delivery.
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Provide Details: Please include your order number and a brief reason for the return.
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Approval & Shipping: Once your request is authorized, we will provide you with the return shipping details.
The Refund Process Once your package reaches our studio, our quality assurance team will inspect the garment. Upon approval, your refund will be processed within [Insert Number] business days. The funds will be credited back to your original method of payment.
If you have any questions regarding your specific order, our dedicated styling team is always here to assist you.
Contact us for queries at +91 70459 59921